We've got answers.

It's simple: you tell us what you need done back home via WhatsApp or our online form. We match you with a vetted local agent in the right city, they carry out the task, and you receive proof of completion (photos, receipts, or a written summary) directly to your WhatsApp or email. Most tasks are confirmed within 2 hours.

Simply WhatsApp us on +44 7778 392915 or fill in our quick online form. Describe the task — what needs to be done, where, and when. We'll confirm your agent within 2 hours and keep you updated every step of the way.

We currently cover all major cities and towns across Zimbabwe, including Harare, Bulawayo, Gweru, Mutare, Masvingo, Kwekwe, and surrounding areas. If you're unsure whether we cover your location, just ask — we'll let you know within the hour.

We handle a wide range of tasks including: property inspections and photo reports, family welfare visits, ZESA and utility bill payments, bank errands and government office queues, document notarisation and attestation, funeral coordination, legal paperwork, shopping and gift delivery, school fee payments, and urgent emergency response. If it can be done on the ground, we can help.

Yes. Urgent support is one of our core services. If there's a family emergency, a loved one in hospital, or an unexpected crisis, we respond swiftly with boots on the ground. Our agents are on call 24/7 for emergencies with real-time WhatsApp updates throughout.

Yes, with compassion and dignity. We liaise with funeral homes, family members, and local officials on your behalf. We coordinate notifications, handle logistics, and keep you informed at every stage — so you can focus on grieving while we take care of the arrangements back home.

Every completed task comes with proof. Depending on the nature of the task, you'll receive timestamped photos, official receipts, a written summary, or a video sent directly to your WhatsApp. No task is marked done without evidence. That's our promise.

Every agent in our network is personally vetted before they're sent to represent you. We check their background, references, and track record. We know who is on the ground before we send them to you. Your family's safety and your personal details remain completely confidential.

Absolutely. Your family's affairs stay private. We never share your personal details, your family's information, or the nature of any task without your explicit consent. Our agents are briefed only on what's needed to complete the specific task at hand.

Pricing depends on the type of task, location, and complexity. We believe in transparent, upfront pricing — you'll always know the cost before any work begins. WhatsApp us with your task details and we'll give you a clear quote, usually within the hour.

We accept secure payments via bank transfer, card, or other methods arranged at the time of booking. Payment is confirmed before the task begins. We'll always provide a receipt. Your payment is handled securely and transparently.

Your satisfaction matters to us. If something isn't right, contact us directly and we'll work to resolve it. We're committed to delivering results you can trust — and we stand behind every task we take on.